Frequently Asked Questions

What is Direct Pay Designs?

Direct Pay Designs is a modular healthcare solution that combines cash-pay care models with traditional insurance strategies to reduce costs and improve access to care. Brokers can start with one component and expand over time.

How is this different from a traditional health plan?

Traditional plans rely heavily on insurance networks and fee-for-service pricing. Direct Pay Designs uses direct contracting, virtual care, and transparent pricing to lower costs and simplify the member experience.

What types of employers are a good fit?

Best-fit groups typically:

- Are self-funded or open to alternative funding models

- Have 25+ employees

- Are experiencing rising healthcare costs

- Are open to innovation at renewal

How much can employers save?

Many groups see ~20–30% savings, depending on plan design, utilization, and implementation. Savings vary by group.

Do employees still have insurance?

Yes, depending on the structure.

- CareCore can operate alongside existing plans

- CareFlex wraps around insurance

- CareComplete combines direct care + insurance into one integrated solution

How do employees access care?

Members access care through our care navigation team

What is Care Navigation?

Care navigation helps guide members to the right care at the right time, reducing unnecessary ER visits and improving outcomes.

How fast can a group go live?

Most groups can go live in 30–60 days, depending on complexity and plan structure.

What support do brokers receive?

Brokers receive:

- Plan design support

- Sales enablement materials

- Implementation guidance

- Ongoing strategy support

Is this difficult to explain to clients?

No — the model is designed to be simple and modular, making it easier to explain than traditional complex plans.

Can we start small and expand later?

Yes, that’s a core feature.

You can start with one component (e.g., CareCore) and add additional solutions over time.

What role does insurance still play?

Insurance is still used for:

- Catastrophic coverage

- Stop-loss protection

- Larger claims

Direct Pay Designs helps reduce reliance on insurance for everyday care.

What makes this “hassle-free”?

We handle:

- Vendor coordination

- Implementation

- Rollout strategy

- Claims optimization

So brokers and employers don’t have to manage multiple moving parts.

How do we get started?

Start with a 20-minute broker intro to:

- Review your book of business

- Identify best-fit groups

- Map a simple rollout strategy

Direct Pay Designs is a nationally licensed General Agency operating in all 50 states. Insurance products are offered through licensed entities. Non-insurance services are contracted separately to maintain transparency and compliance.

Contact:

(888) 898-2507

© 2026 MIST Solutions, LLC dba Direct Pay Designs. All rights reserved.